Privacy Statement

Relined B.V. is responsible for the processing of personal data as reflected in this privacy statement. Processing of personal data takes place in a manner which is in line with the requirements of the General Data Protection Regulation (GDPR – AVG).

Personal data we process

Relined processes your personal data because you use our services and/or because you provide it to us yourself.

Below is an overview of the personal data we process:

  • First and last name (of customer and prospect representatives/business contact details)
  • Address details
  • Phone number
  • Email address
  • Information shared by the customer/prospect’s representative in connection with the preparation or execution of a contract
  • Data about your activities on our website
  • Data about your browsing behaviour across various websites (e.g. because this company is part of an advertising network)
  • Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not aim to collect data on website visitors who are under 16 years of age. Unless they have permission from a parent or guardian. However, we cannot check whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent the collection of data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at and we will delete this information.

The purpose for which we process personal data

Relined processes personal data for the purposes of its business operations and marketing. We process personal data of individuals with whom we come into contact and to whom we provide services. We need that personal data in order to provide our services properly, and to inform (future) customers. In doing so, we process information for the following purposes:

For the performance of the agreement:

  • delivering a service, including the customer’s needs and wishes to adapt a service;

To comply with a legal obligation:

  • in the context of compliance with laws and regulations, for handling disputes and having audits performed, including financial audits

Because we have a legitimate interest in doing so:

  • the conclusion of the agreement;
  • conducting market research and compiling management information for product and service development, as well as for determining strategy;
  • the provision of information, including, for example, sending a newsletter, user information, service message or other electronic message;
  • making targeted offers, e.g. by e-mail or telephone;
  • allowing customers to share information on a website;
  • to analyse, maintain, optimise and secure the use of a website, including related technology, including to prevent misuse and fraud;

Based on consent:

  • sending a newsletter;
  • after accepting tracking cookies, Relined uses techniques that prevent website visitors from having to leave the same data repeatedly when downloading content. Based on the stored data, only additional information is extracted. This data is used to send commercial content.
  • Relined analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.
  • To measure business use of our website, we use the Leadinfo service. This service shows us business names and addresses based on IP addresses of our visitors. The IP address is not recorded in this process.

How long we keep personal data

Relined will in principle not retain your personal data for longer than reasonably necessary to fulfil the above purposes and to comply with legal and tax retention obligations.

Sharing personal data with third parties

Relined does not sell your data to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation or a lawful request from a competent authority to that effect. We enter into a processor agreement with businesses that process your data on our behalf to ensure the same level of security and confidentiality of your data. Relined remains responsible for such processing.

Relined provides unlit fibre connections

Relined provides unlit fibre connections as a service (‘dark fibre’). Customers themselves provide the equipment used to communicate. Within this service, we do not process personal data except as described in connection with business operations and marketing. We do not have access to information transmitted over the infrastructure within this service. As a result, no processing of personal data by us takes place in this context either. Within these services, Relined is neither a controller nor a processor within the meaning of the AVG.

Cookies that we use

Relined uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Relined uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to make the website work properly and to optimise it. We also place cookies that track your browsing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

For more information on the processing of information collected by cookies, please see our cookie statement.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw consent to data processing or object to the processing of your personal data by Relined, and the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.

You can send a request to inspect, correct, delete, transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to or by post to Relined B.V. Clarissenhof 5d, 4133 AB Vianen.

To ensure that the request for inspection is made by you, we are obliged to determine your identity. If there are no less intrusive ways to determine your identity, we will ask you to send a copy of your proof of identity. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but at the latest within four weeks.

How we secure personal data

Relined takes the protection of your data seriously and makes every effort to maintain an adequate level of security when processing personal data. Relined takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are signs of misuse, please contact us at privacy@relined.euor +31(0)347-358 010.

The application process and personal data

Relined processes applicant data only for the purpose of and in the context of the application process in accordance with legal requirements. Applicant data are processed to fulfil our (pre)contractual obligations in the context of the application procedure and insofar as data processing becomes necessary for us, for example in the context of legal proceedings.

The application process requires applicants to provide us with their details. The necessary details of the applicant are listed if we offer an online form, otherwise they derive from the job descriptions and essentially include:

  • First name and surname
  • Address details
  • Phone number
  • Email address
  • Curriculum vitae
  • Photo
  • References
  • Certificates
  • In addition, applicants may voluntarily provide us with additional information.

By submitting an application to us, applicants consent to the processing of their data for the purpose of the application process in the manner and to the extent set out in this privacy policy. Applicants can send their applications by e-mail Please note, however, that e-mails are generally not encrypted and applicants should, if desired, ensure themselves that e-mails are encrypted when sent. We therefore cannot accept any responsibility for the transmission path of the request between the sender and its reception on our server. The data provided by applicants may, in the case of a successful application, be further processed by us for the purpose of the employment relationship.

The processing of the applicant’s data serves primarily to establish the employment relationship.

The recipients of the data are internal staff members of the HR department and Relined’s management.

Applicant data is deleted 4 weeks after completion of an application process. Invoices for any travel reimbursements will be filed in accordance with tax laws.


Relined reserves the right to amend this privacy statement from time to time. Relined therefore recommends regularly reviewing the most recent version of the privacy statement.


For questions or comments about this privacy statement or the processing of personal data by Relined, or to exercise your rights as a data subject, please contact Relined, stating ‘privacy/personal data’:

Relined B.V.
Clarissenhof 5d

This version was revised in October 2023


Other documents

Data retention statement