The most important trends and developments in telecom in 2020


The most important trends and developments in telecom in 2020


The world of telecommunications is one that never stands still. It is a world in which change is a constant factor and new trends, developments and technologies spring up like mushrooms.

Digitization of organisations will continue to be one of the most important developments in 2020. Business processes are being digitized, flexible workplaces are becoming the rule rather than the exception, data must be available anywhere and preferably anytime, and this data is increasingly being stored externally. This must all be done in a safe and responsible manner. As a result, cybersecurity will also be given even greater priority this year. Other developments are expected in the area of the Internet of Things, Edge Computing, 5G and sustainability within organisations.

Below are some of the trends and developments occurring in the sector.

Trend 1: Digitization still in full swing

Digitization continues to play a major role, both privately and in the business community. While we embrace it in our private lives, implementation in business requires more time and effort. Digitization takes time and is not something that can be done in a few months.

Nevertheless, companies are more or less forced to digitize their processes these days, not just because society expects it, but also because this enables business processes to be set up in the most efficient and future-proof manner possible. In addition, it gives employees the opportunity to work from home or on the road (for example via IP VPN of Dark Fibre).

Digitization is also playing an increasingly important role in government institutions. In the healthcare sector, for example, digitization makes it possible to ensure high-quality care. Digital files are available 24/7 and diagnoses can be made more quickly, resulting in more effective treatments (read more about digitization in healthcare in our case study of Deventer Hospital).

Digital resources are also being used more and more in education. This makes it possible to customize education, allowing students to learn at their own pace (read more about digital education in our case study of Art Of Automation).

Trend 2: Greater focus on cybersecurity

As a result of the trend towards digitization, the amount of data we send is growing tremendously each year.

Unfortunately, cybercrime and security incidents are increasing at the same rate. This was seen yet again in 2019 (Read the article at Computable). Following the introduction of the EU General Data Protection Regulation (GDPR), there was already a great focus on data protection in the past year. This year, that focus will be even sharper.

Businesses and government institutions must scrutinize their security practices, making sure they are always up to date. As a company, you can’t afford to let data get into the wrong hands. Doing so can lead to damage to your image as well as financial losses.

Read more about how you can secure data and data traffic by means of Dark Fibre and encryption in our blog about GDPR.

Trend 3: Transparency around data processing

Transparancy will become eve more important. Increasingly, organizations need to be able to demonstrate permanently that they are in control. Consumers are becoming more and more aware of the value of their personal data, especially since the introduction of the GDPR. They want organizations to be able to show that they handle personal data and other confidential information carefully, and that they therefore act in accordance with the legal guidelines of the GDPR. This trend will continue in 2020, with data security coming into play here as well.

Trend 4: Sustainability

Whereas being involved in sustainability as a company was once an advantage, nowadays it is a requirement. Consumers are increasingly demanding social involvement from companies and governments. We have become more aware of the consequences of the way we live and work, especially for our climate. In 2020, businesses and governments will do even more to improve the sustainability of their processes.

Digitization contributes to this, because it enables companies to use less paper. Data centres are also becoming ‘greener’, and energy consumption is becoming more and more sustainable.

Trend 5: The Internet of Things (IoT)

The Internet of Things refers to all devices connected to the Internet. Setting up an Internet of Things network is becoming easier and easier, as a result of which an estimated 30 billion devices will be connected to the Internet worldwide by 2020. This improves the efficiency of devices and services and is an ideal way to reduce costs within an organisation.

The Internet of Things can be applied in many different ways. Take smart cities, for example, where this technology is used to show whether parking spaces are available (which prevents driving around unnecessarily) or when waste bins are full (so that waste can be collected more efficiently). We will devote another article to this at a later date.

Trend 6: Edge computing

Edge computing goes hand in hand with the Internet of Things and is a development that will certainly play a major role in 2020. Because sending and storing data to the cloud takes a lot of time and bandwidth, companies will increasingly use edge computing (literally computing power at the edge of the network) in the coming year.

Nowadays, the devices we use are all connected to the Internet (IoT). Using edge computing, these devices are provided with computing power nearby, so that data can be analyzed and processed on location. This reduces delays in communication and saves on storage in the cloud, allowing faster analysis for real-time applications.

Will the cloud disappear? Absolutely not. Often, depending on the application, a combination of the two will be used in businesses and organizations.

Trend 7: 5G

2020 will be the year of 5G, with the successor to 4G being introduced. 5G is much faster than its predecessor and offers more capacity.

In addition, 5G makes the delay between sending and receiving data almost imperceptible, which offers a wealth of opportunities in terms of new applications and technologies in the field of automation. Examples are self-driving cars, buses and lorries, operation of household appliances (IoT) and e-health (for the healthcare sector).

Organizations can work more efficiently using the above methods, thus saving both time and money.